Help Center
Find answers to common questions and learn how to use KasiVibz.
Getting Started
- How do I create an account? Download the KasiVibz app here, open it, and follow the sign-up process. You'll need a valid Google account.
- Is KasiVibz free to use? Yes, the core features of KasiVibz are completely free for all users.
Map & Services
- How do I find nearby services? Open the Radar map screen to see services and businesses near your location.
- Why can't I see services in another city? KasiVibz is hyper-local. We prioritize showing you what's around you in your kasi.
- How do I contact a service provider? Tap on any service marker to view details and contact them directly.
Privacy & Security
- Who can see my location? Your location is used to connect you with services in your area. You can manage these settings in your profile.
- How do I report inappropriate content? Tap the three dots (...) next to any service or profile, and select 'Report'. Our team will review it immediately.
Account Management
- How do I delete my account? Go to Profile > Settings > Account, and select 'Delete Account'. Please note that this action is permanent.
- I forgot my password. On the login screen, tap 'Forgot Password?' and enter your email to receive a reset link.
Still need help?
If you couldn't find the answer to your question, please don't hesitate to reach out to our support team via the Contact Us page.